Self-exclusion

Self-exclusion: purpose and scope

Linebet provides self-exclusion to restrict access to all betting and gaming products on the Linebet platform for a defined period. Activation is performed by logging in and selecting Self-Exclusion from the Responsible Gambling section, followed by confirmation. During the exclusion period you will not be able to access any Linebet account or place bets on the platform.

Exclusion periods and regional rules

  • Residents of the United Kingdom: the minimum exclusion period is six months. Reactivation requires contacting Linebet Customer Support after the period ends.
  • Residents outside the United Kingdom: you specify the duration of the exclusion; the account will automatically reactivate at expiry.

Impact on existing entitlements

Self-exclusion is effective from the moment it is activated. You will forfeit entry into any promotions or draws that were entered prior to the start of self-exclusion and any non cash prizes or invitations that have not yet been redeemed. Invitations or event tickets issued during the exclusion period are automatically withdrawn.

Cooling off period

In addition to standard self-exclusion Linebet offers a cooling off option. Cooling off can be set for 24 hours, 1 week, 3 weeks or 6 weeks. You must be logged in to request a cooling off period on the Self Exclusion page. At the end of the cooling off period your account will automatically be reactivated.

Account closure and prohibition on new accounts

If Linebet believes that gambling may cause financial or personal difficulties we may close your account. You must not open a new Linebet account. If you do so you do so at your own risk and Linebet cannot be held liable.

Activation and management procedure

  1. Log in to your Linebet account.
  2. Navigate to the Self Exclusion page under Responsible Gambling settings.
  3. Select the desired exclusion or cooling off option and confirm your choice.
  4. Receive confirmation of the activated period. The platform will restrict access for the entire duration.

Reactivation and ongoing support

At the end of the exclusion period for UK residents you must contact Linebet Customer Support to initiate reactivation. For residents outside the United Kingdom the account will automatically reactivate at expiry. If you experience urges or difficulties contact Support for guidance. Linebet provides responsible gambling tools and resources to assist with ongoing safe play.

Data and privacy

Your self-exclusion status is stored as part of your Linebet account data and is used solely to enforce the exclusion and to support responsible gambling measures. Data handling complies with applicable privacy laws and Linebet's privacy policy.