Privacy & Management of Personal Data

Introduction

Linebet (the Company) collects and processes personal data in connection with our services, including our website, mobile applications, and customer support. This Privacy Notice explains what data we collect, how we use it, who we share it with, how we protect it, and the rights you may exercise in relation to your information.

What personal data we collect

We collect data in the following categories to provide, secure, and improve our services and to meet regulatory obligations:

• Identifying information: full name, date of birth, home address, email address, phone number, and username.
• Account and authentication data: login credentials (stored as secure hashes), account status, and communication records with Linebet support.
• Payment and transaction data: payment method details (tokenized or encrypted), bank account information where required, transaction history (deposits, bets, withdrawals), and related verification results.
• Verification and compliance data: documents for identity verification, age verification, and anti‑money laundering checks (e.g., government‑issued IDs, proof of address), as required by applicable law and licensing obligations.
• Device and usage data: IP address, device identifiers, operating system, browser type, language preferences, geolocation (where enabled), and information about how you interact with our Services (pages viewed, bets placed, features used).
• Location data: precise or approximate location data derived from your device, when you have granted permission.
• Communications data: correspondence with Linebet via support channels, chat transcripts, and feedback provided through surveys or forms.
• Marketing preferences: your consent choices and opt‑in/out status for promotional communications.

How we use your information

We use personal data for the purposes described below and only where legally permitted. We may rely on multiple legal bases to process data depending on the activity and your location.

• To provide and manage your Linebet account: create, authenticate, maintain, and terminate accounts; process deposits and withdrawals; verify eligibility for services (including age and identity checks).
• To deliver and improve our services: manage bets, assess risk, maintain security, troubleshoot issues, and develop new features based on usage patterns.
• To communicate with you: respond to inquiries, send service updates, and provide account notices; marketing communications will be sent only with your consent or as otherwise permitted by law.
• Fraud prevention and security: monitor activity for unauthorized or illegal behavior, perform anti‑fraud checks, and cooperate with authorities where required.
• Compliance and legal obligations: maintain records for regulatory reporting, taxation, and auditing; conduct KYC/AML checks as mandated by licensing regimes.
• Analytics and personalization: analyze usage to improve user experience and to tailor content and promotions with your preferences and permitted data usage.

Legal bases for processing

Where applicable, Linebet relies on the following legal bases to process personal data:

• Contractual necessity: to perform our contract with you (e.g., provide services, process bets, handle payments).
• Consent: where required, including for marketing communications or certain tracking technologies; you may withdraw consent at any time.
• Legitimate interests: to secure our services, prevent abuse, improve offerings, and conduct analytics that support our business operations, provided such interests do not override your rights and freedoms.
• Legal obligations: to comply with applicable laws, licensing rules, and regulatory requests.
• Vital interests: to protect your safety or the safety of others in emergency situations.

Sharing your information

We may share personal data with trusted third parties to perform services on our behalf and to meet regulatory requirements. This includes:

• Service providers: payment processors, hosting, IT support, fraud prevention services, identity verification partners, and customer service platforms.
• Regulators and law enforcement: where required by law or in response to valid requests or investigations.
• Affiliates and corporate transactions: during corporate reorganizations, mergers, or asset sales, where relevant safeguards remain in place.
• Other disclosures: with your consent or as necessary to fulfill your requests or to protect our rights.

International transfers

Linebet may transfer personal data to jurisdictions outside your residence, including to Linebet affiliates and service providers. For transfers to jurisdictions without an adequate level of data protection, we implement safeguards such as contractual clauses and other legally recognized transfer mechanisms to protect your data in accordance with applicable laws.

Cookies and tracking technologies

We use cookies and similar technologies to operate our Services, understand usage, and personalize experiences. Essential cookies are required for core functionality; non‑essential cookies may require your consent. You may manage cookie preferences through your browser settings; disabling cookies may limit or affect certain features of our Services.

Data retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Notice and to comply with legal obligations. In general, account data is retained for the duration of the active relationship plus a minimum period of seven (7) years after the last interaction or closure of the account, unless a longer retention is required by law or regulatory authorities. Where no longer needed, we will securely delete or anonymize data or isolate it from processing.

Data security

Linebet implements technical and organizational measures to protect personal data, including:

• Access controls and authentication requirements;
• Encryption of data in transit (e.g., TLS) and, where feasible, at rest;
• Regular security assessments, monitoring for unusual activity, and incident response procedures;
• Secure storage and handling of sensitive information with restricted access on a need‑to‑know basis.

Minors

Linebet does not knowingly process personal data of individuals below the applicable gambling age. We perform age checks during account opening and suspend or terminate accounts found to be held by underage individuals in accordance with regulatory obligations.

Your privacy rights

You may have rights under applicable data protection laws, including:

• Right of access: obtain confirmation of whether we process your data and access to that data.
• Right to rectification: correct inaccurate or incomplete data.
• Right to erasure: request deletion of personal data under certain circumstances.
• Right to restriction of processing: limit processing in specific situations.
• Right to data portability: receive your data in a structured, commonly used format and transmit it to another controller where feasible.
• Right to object: challenge processing based on legitimate interests or direct marketing.
• Right to withdraw consent: withdraw consent for processing where consent is the basis.
• Right to lodge a complaint: file a complaint with a supervisory authority if you believe your rights have been violated.

To exercise your rights, you may submit a request through the contact options described in this Notice. We will respond in accordance with applicable law, typically within 30 days, and may extend up to 90 days for complex requests.

Controls for Do-Not-Track

We respond to Do‑Not‑Track signals in a manner consistent with applicable laws. If you do not want cookies or tracking technologies to collect data, adjust your browser settings or use privacy controls within the Linebet apps. Some features may not function properly if tracking is disabled.

Updates to this notice

We may update this Privacy Notice to reflect changes in our practices or applicable law. Material changes will be communicated through our Services or other appropriate means, and continued use after such notice constitutes acceptance of the revised terms.

How to contact us and exercise rights

If you have questions about this Notice or wish to exercise your rights, please use the contact options provided in the Service or through the Privacy section within your Linebet account. We may appoint a Data Protection Officer or Privacy Team to handle inquiries and requests, and we will provide timely responses in line with regulatory requirements.