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Payments & Withdrawals
General Provisions
Linebet operates a comprehensive payment policy governing all deposits, withdrawals and related transactions on the platform. The Company may amend the policy to reflect changes in agreements with financial institutions, payment solution providers and regulators. Continued use of a Linebet account constitutes acceptance of the policy as updated.
Deposits
To participate in wagering, users must maintain cleared funds in their Linebet account. The minimum deposit is 20 EUR or the equivalent in the account currency. The Company may publish and adjust minimum and maximum deposit levels; the published limits apply. Deposits are credited to the account within a reasonable time after confirmation, subject to any required verification procedures.
- Methods and eligibility. Deposits may be made online using debit or credit cards, approved e wallets and other payment methods announced by Linebet. The name on the payment instrument must correspond to the name registered on the user account. It is unlawful to fund the account with illicit proceeds.
- Limitations. Maximum deposit per transaction varies by method and jurisdiction. Users may submit multiple deposits to reach desired funding, subject to method limits and platform rules. Examples of published limits may include up to several thousand euros per card per transaction, with daily and monthly caps published on the platform.
- Currency handling. Linebet supports deposits in the platform currency and may convert funds where required by the chosen method or jurisdiction.
- KYC and source of funds. Linebet reserves the right to perform Know Your Customer procedures at or after deposits and to verify the source of funds prior to or during processing. Additional verification may be required for certain deposits.
- Acceptance of bonuses. The Company may credit deposits with bonuses in accordance with the current promotional program; eligibility and terms are published on the platform.
Withdrawals
Withdrawal requests require identity verification under Linebet KYC procedures. The minimum withdrawal amount is 40 EUR or the equivalent. The maximum withdrawal per transaction and the aggregate daily, weekly and monthly caps depend on the chosen method and are published on the platform. If a requested amount exceeds a method’s cap, the payout may be issued in installments.
- Funding source and currency. A fiat withdrawal cannot be performed if the corresponding deposit was made using virtual currency, and vice versa. Crypto withdrawals are sent to the virtual currency wallet bound to the user account. Where available, withdrawals may be processed in the same method used for deposits unless otherwise agreed.
- Processing times. Linebet will decide on withdrawal requests within two days, subject to any additional verification checks. Withdrawals may take longer if further due diligence is required. Users may cancel a withdrawal prior to completion; cancelled withdrawals are returned to the user balance.
- Crypto specifics. Virtual currency withdrawals are subject to the applicable network confirmations for the relevant cryptocurrency and the most recent deposit as published in the withdrawals section.
- Play through requirement. Before a withdrawal is permitted, the user must wager through the active deposited funds at least once in accordance with the AML framework.
Chargebacks and Refunds
Chargebacks are reversals initiated by a user when there is evidence that a transaction was void or fraudulent. The Company bears the risk of loss, including payment processing fees and currency conversion costs, and may block the user account during investigation. Refunds are initiated and executed by the Company itself and do not involve banks or payment processors. Refund decisions are communicated through the user account within two days of review and are not provided for services consumed instantly during gameplay. If a request for a refund is approved, the funds are returned to the user balance in the manner determined by Linebet.
Additional Provisions
If Linebet credits winnings by error, those funds remain the property of the Company and may be reversed or offset against future winnings. Linebet may freeze or withhold funds and set-off any subsequent winnings where incorrect credits occur. Deposits must be commensurate with gameplay; the Company may suspend, restrict or reject deposits, withdrawals or other transactions if abuse or irregular activity is suspected. The Company may request additional documentation at any time for verification and compliance purposes. Linebet does not act as a financial institution and does not offer interest on funds held on a user account.
Fees and Taxes
Users are responsible for any fees and taxes arising from winnings under the laws of their jurisdiction. Where required by local law, users must report gambling winnings and losses to the relevant authorities. Any fees or charges imposed by payment providers or banks will be borne by the user unless explicitly stated otherwise on the platform.
