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Linebet Responsible Gaming Commitment
Linebet is committed to promoting safe, responsible, and sustainable play. Access to Linebet products is restricted to adults, and the company applies rigorous identity and age verification in accordance with applicable law. The aim is to provide entertainment within the customer’s financial means and to minimize gambling-related harm.
Core Principles
Linebet operates under three core principles to support responsible gaming: the security of the player, the integrity of the gaming products, and protection against excessive or harmful participation. The company provides tools and guidance designed to help players maintain control and to seek assistance when needed.
Self-Help Tools and How to Use Them
- Deposit limits. You may establish daily, weekly, or monthly deposit limits in your Linebet account. Access the limit controls via: My Account > Responsible Gaming > Deposit Limits. The selected limit takes effect immediately and cannot be exceeded during the active period. You may lower or remove limits at any time; increasing a limit requires a fresh review and may be subject to a cooldown period before taking effect.
- Reality checks. Linebet will periodically remind you of your session length and activity. Default reminders occur after defined intervals (for example, after 60 minutes of continuous play) and can be adjusted within your account settings. You may snooze reminders for defined short intervals or disable them only in accordance with policy and local law.
- Time-out. You may request a Time-out for a fixed period ranging from 24 hours up to a defined multi-day window. During a Time-out, you will be barred from login and from placing bets or deposits. Existing bets in play remain active, and winnings from completed events are settled as normal. Time-out requests are processed immediately and can only be revoked after 24 hours from submission.
- Self-exclusion. You may apply Self-exclusion for a definite period or for an indefinite period. Once applied, access to Linebet products is blocked for the chosen duration. If you elect an indefinite exclusion, revocation requires a waiting period and a discretionary review by Linebet. The minimum revocation waiting period is 7 days for indefinite exclusions, subject to Linebet’s determination. During Self-exclusion, deposits and bets are blocked, and ongoing activity is handled in accordance with policy.
Account Safeguards and Identity Verification
Linebet conducts age and identity verification in line with regulatory requirements. The following protects both the player and the platform:
- Minimum age. Users must be at least 18 years old or the legal age in the user’s jurisdiction where Linebet operates, whichever is higher.
- Identity verification (KYC). Registration and withdrawals are subject to verification of identity, address, and payment method. Linebet may request government-issued documents and/or verification data. Refusal or failure to provide verification may result in account suspension or finalization of pending transactions.
- Minors prohibition. The company requires confirmation of age and identity to prevent access by underage individuals. Any attempt to circumvent verification will result in account restrictions or termination.
Problem Gambling Awareness and Assistance
Gambling should be entertainment. Recognizing signs of problematic behavior is essential. Indicators may include persistent desire to gamble longer than intended, attempting to recoup losses with additional play, lying about activity, or continuing to gamble despite adverse consequences. If you observe such signs in yourself or others, Linebet can provide information about recognized support services in your jurisdiction. You may request guidance from Linebet support on appropriate local resources and confidential professional assistance. If you require immediate help, contact your local emergency services or a licensed mental health professional.
Support Contact and Access
Support and responsible gaming tools are available within your Linebet account and through official support channels. To access Responsible Gaming tools, navigate to My Account > Responsible Gaming. For questions about limits, Time-out, or Self-exclusion, submit a request via the in-app chat or customer support email. Linebet will respond in accordance with internal service levels and applicable law.
Data Protection and Privacy
Linebet processes personal data to administer responsible gaming measures, ensure compliance with licensing and anti-money laundering requirements, and protect player security. Data handling adheres to applicable privacy laws, with access restricted to authorized personnel. Players retain rights under applicable data protection regulations, including access to personal data and the ability to request correction or deletion where permitted by law.
Policy Administration and Updates
This policy is administered by Linebet and is subject to change in response to regulatory developments or internal risk assessment. Material changes will be communicated to players through Linebet’s customer communications channels. Continuous play remains subject to all applicable terms, including age verification and ongoing responsible gaming measures.
